Privacy and Legals

Serving our community

Privacy Policy for North Coast Radiology Group will be updated soon.


Issuing a Subpoena, summons or statutory notice

All subpoenas that require the production of documents or diagnostic medical images on behalf of North Coast Radiology (“NCRG”) should be addressed to:

People, Culture and Administration

North Coast Radiology

PO BOX 115


Conduct Money

NCRG expects to receive conduct money with any subpoena.  Conduct money is to offset the administrative costs involved in searching, locating, reviewing, copying and delivering documents in compliance with that subpoena.

The minimum amount of conduct money provided with a subpoena is $60, by way of cheque made out to “North Coast Radiology Group”.  This amount will cover up to two hours searching records, reviewing records, copying up to 100 pages and delivery. If the time involved and records located go beyond these presumptions, NCRG may contact you to discuss payment of additional costs.


Requests for Information

NCRG is subject to the Health Records and Information Privacy Act 2002 and the Privacy Act 1988.  The minimum cost of handling a request (except requests under statutory authority) is $60.00.  Payment is required at the time of the request.

If you have any queries in relation to subpoenas or requests for information, please phone (02) 6623 6103.



This website contains general information only and should not be substituted for medical advice from your health care provider.


The North Coast Radiology Group strives to ensure the accuracy and reliability of the information contained in printed information distributed by the North Coast Radiology Group.


The North Coast Radiology Group reserves the right to change or alter at any time without notice, any of the Information.


To the extent permitted at law, the North Coast Radiology Group excludes all liability (including all losses, damages, costs and expenses of whatever nature) arising from the use of, or reliance on, any of the Information.


If you would like information specific to your diagnostic imaging needs, please contact us.

Public Holiday to honour Queen Elizabeth

All of our branches will be closed 22nd September 2022 and will open normal hours from Friday 23rd. For more information please use the Contact Us page.

Public Holidays – Easter & Anzac day

All of our branches will be closed over Easter from Good Friday and will reopen on the following Tuesday. They will also be closed on Anzac day (Monday) and open normal hours from Tuesday 26th. For more information please use the Contact Us page.

Some branches closed for a day

Due to staff having to isolate because of Covid we are closing the Byron Bay branch for one day Thursday 13th January and the Goonellabah branch on the Friday the 14th January. All other branches are open if you need an urgent appointment on those days.