Patient Support

Your personal customer support centre
SERVICES and LOCATIONS

List of all services provided by North Coast Radiology Group such as Xray, CT, MRI etc and our branches.

IMAGES TO YOUR PHONE

An opt-in facility where you can view, share and store your radiology images.

COPIES OF EXAMINATIONS

Once your final results are returned to your requesting health care provider, you may make a non-medically urgent request for copies of examinations be made available to yourself or others.

BOOK APPOINTMENT

Initiate an appointment booking; noting that we will contact you to confirm and explain important preparation information.

CHANGE APPOINTMENT

Use Change Appointment to change the date of an already booked appointment or to cancel.

MEDICARE

Information about Medicare.

BILLING & PAYMENTS

Explains the various ways of paying such as on the day of your examination, paying by Bpay, by phone etc.

RADIOLOGY PROCESS EXPLAINED

Understand the Radiology process from receiving a referral, making  an appointment, what usually happens during and after your examination.

GIVE US FEEDBACK

Let us know what you thought of our customer service at your recent radiological examination at one of our branches.

FAQ

Use Frequently Asked Questions (FAQ) to find answers to commonly asked questions eg billing, appointment booking and more…