OUR LOCATIONS

Billing & Payments

How to pay a bill and all other billing questions answered

If you have a gap fee associated with your Radiology examination, for example due to the examination costing more than the government rebate or not being eligible for a government rebate here are your payment options

ON THE DAY OF YOUR EXAMINATION PAYMENTS

 

Payment is expected for any applicable fees on the day of your examination. You can pay at the branch by Cash, Cheque, Eftpos or Credit Card

 

Some patients (eg in patients) receive a bill or pay gap fees. Payment options for these patients are as follows:

1 – Phone

 

Please call 1300 960 805 or 02 6623 6106. We accept Visa or Mastercard credit cards.

 

2 – Cheque

 

Cheques need to be made payable to:

  • North Coast Radiology
  • Clarence Valley Imaging
  • Dr Craig Dyer and Partners      (for Chatswood and Ryde Radiology)

Cheques to be sent with copy of invoice or detach bottom of invoice and post to:

  • PO Box 1115, Lismore 2480

or if provided, use the reply paid envelope you were given on the day of your examination.

 

3 – Direct Deposit

 

Bank: Commonwealth Bank Australia

Account Name: North Coast Radiology

BSB: 062 565

Account No: 10112810

Reference: your first,middle and last name (no initials please)

 

4 – Bpay

BpayOnline

If your Tax Invoice has it listed you can pay using Bpay. The Bpay code is 878629. The reference number will be on the Tax Invoice.

 

If you have any general payment inquiries or are unsure of any these instructions, please contact your local branch or call our finance department on 1300 960 805 or 02 6623 6106.

Managing Medicare Rebates when paying the Gap

 

If you paid a gap fee on the day of your examination, the Medicare cheque for the balance will be sent to you from Medicare. You need to send the cheque and associated documentation to

  • PO Box 1115, Lismore, 2480.

Please note, the cheque will have been made payable to the Radiologist responsible for your examination.

 

Rebates and  Private Medical Insurance for In-Patients

 

As a Private Patient staying in hospital, most policies cover a myriad of expenses charged by the actual hospital including theatre and equipment, theatre nurses, a room/bed, medications and most prosthetics. Hospital Cover, however, does not always include Doctor Cover and as such, as an in-patient you may be charged a fee by our practice. Please refer to your Private Insurance Policy for further information regarding what, if any, ‘Gap Fees’ your policy covers. If applicable, on discharge from Hospital, you may need to submit a ‘2-Way Claim’ with your private fund and Medicare to maximise available rebates.

 

North Coast Radiology Group is a private practice with some branches located within a private hospital. Radiology fees are separate from any hospital related fees.