Set up e-Referrals 

North Coast Radiology and Clarence Valley Imaging now offer e-Referrals through the Genie and Gentu practice management software (PMS). Send radiology referrals online to streamline your workflow and make referrals easier for you and your patients. We hope to offer e-Referrals via other PMS systems such as Best Practice Medical Director soon.

Gentu

No Action is required. North Coast Radiology and Clarence Valley Imaging will appear as a 'provider' in Gentu.

You can:
- Send eReferrals alongside traditional paper referrals
- Select us as your preferred provider
- Make us your default radiology provider if desired

Genie

If you are using GENIE 10.2.7 or above eReferrals are available by default. You can activate and configure them under Practice Preferences.

Using an older version of Genie? 
You may need to update your software or complete additional configuration.

Best Practice (coming soon)

From 30 November 2026, referrers can send e-Referrals directly through Best Practice software. Once your practice software is set up for e-Referrals, select “North Coast Radiology” from the provider list.  E-referrals will be supported by Medical Objects' secure messaging software.

Learn more about Medical Objects               

 Set up Medical Objects
 
 Need help?

Genie/Gentu/ Click here
Best Practice: 1300 401 111
Medical Objects (07) 5456 6000
NCRG IT Support (07) 3357 0911