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InteleConnect and InteleViewer

 

InteleConnect Portal 

InteleConnect (the weblink) and InteleViewer (the desktop application) provide access to NCR's Picture and Archiving Communications System (PACS), which is highly regarded by our Radiologists and many of our referring practitioners. 

Support

Email: [email protected]

Important Message for Referrers

North Coast Radiology and Clarence Valley Imaging are upgrading their PACS Environment.

What is changing?
North Coast Radiology Group (NCRG), part of the Qscan Group, is moving to a new combined InteleViewer PACS environment. This means referrers will be able to images and reports for both NCRG and Qscan Radiology Clinics in one place using a single login.

When will images and reports appear in the new PACS environment?
The new PACS environment will be rolled out in stages across NCRG clinics. New examinations will apear in the new environment from:
19 May: Clarence Valley Imaging Grafton
26 May: North Coast Radiology Ballina & Byron Bay
2 June: North Coast Radiology Lismore (St Vincent's Hospital), Goonellabah & Casino

Historic examinations from 1 April 2023 will be fully migrated. Earlier studies remain accessible via the old PACS and will be migrated over time. 

Download NCRG InteleViewer

Content

Use the links below to download InteleViewer software:

InteleViewer Windows 32-bit InteleViewer Windows 64-bit InteleViewer MAC OS

To register or access an InteleConnect account please visit: https://iv.ncrad.com/ 

1.  Open InteleViewer
2. Click on ‘Edit Bookmarks’
3. Click ‘Add’
4. Enter server address – https://iv.ncrad.com
5. Check ‘Use Custom Server Name’
6. Enter ‘North Coast Radiology Group’ as the name
 

InteleConnect is the weblink, and InteleViewer is a downloadable desktop application. Both allow you to access images and reports with enhanced user capabilities. They can be used from any desktop or laptop device.

  • Instant ongoing access to images and reports via weblink or desktop software 
  • Fast and high-quality images 
  • The “Break Glass” feature allows you to access examinations that you have not personally referred. Look for the tab labelled “Break Glass”.
  • Referrers must "Opt-in" to receive email notifications to be sent upon report verification

The new PACS environment will be rolled out in stages across NCRG clinics.
19 May: Clarence Valley Imaging Grafton
26 May: North Coast Radiology Ballina & Byron Bay
2 June: North Coast Radiology Lismore (St Vincent's Hospital), Goonellabah & Casino

1) If you already have a NCRG PACS you will be migrated to the new PACS and your username and password will remain the same. There is nothing for you to do.


2) If you already have a Qscan PACS account, you will start to see NCRG studies as well as Qscan. There is nothing for you to do.

Historical examinations from 1 April 2023, will be fully migrated to the new PACS. Examinations prior to 1 April 2023 can be accessed via the old PACS. Over time, they will be migrated across to the new PACS.

To access histic images prior to 1 April 2023 visit https://iv.ncrad.com/Portal/app#/

For security reasons, you're required to reset your password every 12 months.

You can resolve this issue by using the password reset function by clicking 'Forgot Password on the interviewer login page.

If you did not receive the password reset email, you may not have an email registered, or it was entered incorrectly. 

Please contact your local BDM or IT for support.

 

How to add the new bookmark in InteleViewer:

  1.  Open InteleViewer.
  2. Click 'Edit Bookmarks'.
  3. Click 'Add'. 
  4. Enter server address: iv.ncrad.com
  5. Check 'Use Custom Server Name'.
  6. Enter 'North Coast Radiology Group' as the name.