Existing NCRG PACS Users

If you already have an NCRG PACS account, your access has been automatically migrated.

• Your account has been transferred to the new PACS
• Your username and password remain the same
• You will need to bookmark the new PACS link to access images from each go-live date:
  https://pacs.ncrg.com.au

Existing Qscan Radiology Clinic PACS Users

If you already have a Qscan PACS account, no changes are required.

• Your existing account remains unchanged
• You will now see NCRG studies alongside your Qscan studies
• No action is required

Historic Images
Studies from 1 April 2023 onwards are available in the new PACS. Studies before 1 April 2023 can still be accessed via the old PACS: iv.ncrad.com/Portal/app#/
 

Earlier studies will be migrated to the new PACS over time

1.  Open InteleViewer
2. Click on ‘Edit Bookmarks’
3. Click ‘Add’
4. Enter server address – PACS https://iv.ncrad.com (new PACS from 19 May-2June)  https://pacs.ncrg.com.au)
5. Check ‘Use Custom Server Name’
6. Enter ‘North Coast Radiology Group’ as the name
 

• NCRG Referrer Hotline: 02 6625 9310
• Email: [email protected] 

Please feel free to contact your local Referrer Liaison Officer, Jamie-Lee Slade, [email protected] or or call 0492 295 507

The new PACS environment will be rolled out in stages across NCRG clinics.
19 May: Clarence Valley Imaging Grafton
26 May: North Coast Radiology Ballina & Byron Bay
2 June: North Coast Radiology Lismore (St Vincent's Hospital), Goonellabah & Casino

You can access examinations in the new pacs from the go-live dates. https://pacs.ncrg.com.au/

Historical examinations from 1 April 2023, will be fully migrated to the new PACS. Examinations prior to 1 April 2023 can be accessed via the old PACS. Over time, they will be migrated across to the new PACS.

To access histic images prior to 1 April 2023 visit https://iv.ncrad.com/Portal/app#/

For security reasons, you're required to reset your password every 12 months.

You can resolve this issue by using the password reset function by clicking 'Forgot Password on the interviewer login page.

If you did not receive the password reset email, you may not have an email registered, or it was entered incorrectly. 

Please contact your local BDM or IT for support.

To register or access an InteleConnect account please visit: https://iv.ncrad.com/ 

NCRG is upgrading their PACS environment, which will be rolled out in stages. From each clinic’s go-live date, all new examinations will be available in the new system.

Go-live dates:

19 May: Clarence Valley Imaging, Grafton
26 May: North Coast Radiology, Ballina & Byron Bay
2 June: North Coast Radiology, Lismore (St Vincent’s Hospital), Goonellabah & Casino

To access examinations from an NCRG clinic, ensure you are using the correct PACS system.

All new images and reports from each clinic’s go-live date will be available in the new PACS:
https://pacs.ncrg.com.au/

Historic examinations from 1 April 2023 onwards will also be available in the new PACS.
Earlier studies (before 1 April 2023) will remain in the old PACS and will be migrated over time.

• Instant ongoing access to images and reports via weblink or desktop software
• Fast and high-quality images
• The “Break Glass” feature allows you to access examinations that you have not personally referred. Look for the tab labelled “Break Glass”.
• Referrers must "Opt-in" to receive email notifications to be sent upon report verification

InteleConnect is the weblink, and InteleViewer is a downloadable desktop application. Both allow you to access images and reports with enhanced user capabilities. They can be used from any desktop or laptop device.