OUR LOCATIONS

Patient Support

Your personal customer support centre
RADIOLOGY PROCESS EXPLAINED

Understand the Radiology process from receiving a referral, making  an appointment, what usually happens during and after your examination.

FAQ

Use Frequently Asked Questions (FAQ) to find answers to commonly asked questions eg billing, appointment booking and more…

CONTACT US

Use Contact Us to provide feedback on your service, follow up on a billing or invoice matter, make a compliment or complaint etc.

BOOK APPOINTMENT

Initiate an appointment booking; noting that we will contact you to confirm and explain important preparation information.

CHANGE APPOINTMENT

Use Change Appointment to change the date of an already booked appointment or to cancel.

PREPARATION INFO

Shortcut to Services to view general preparation information. Specific preparation information is provided when finalising your appointment

MEDICARE

Information about Medicare.

BILLING & PAYMENTS

Explains the various ways of paying such as on the day of your examination, paying by Bpay, by phone etc.

COPIES OF EXAMINATIONS

Request copies of examinations for taking to ‘out of area’ specialists, or for your personal files and/or collection by nominated representative. Note we do not send via email for security reasons.

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