Serving our community

Privacy Policy for North Coast Radiology Group is here: Patient Information Patient Privacy

Complaints Policy for North Coast Radiology Group is located here: NCRG Policy for Complaints and Feedback


Issuing a Subpoena, summons or statutory notice

All subpoenas that require the production of documents or diagnostic medical images on behalf of North Coast Radiology (“NCRG”) should be addressed to:

If delivered by mail:

The Proper Officer/General Counsel

Office of General Counsel

North Coast Radiology

PO BOX 115


If delivered by hand:

The Proper Officer/General Counsel

Office of General Counsel

Suite 1, Level 1A

1 Pope Street

RYDE  NSW  2112

If a NCRG staff member is served with a subpoena to give evidence and/or produce documents then they should forward it to Office of General Counsel immediately.


Conduct Money

NCRG expects to receive conduct money with any subpoena.  Conduct money is to offset the administrative costs involved in searching, locating, reviewing, copying and delivering documents in compliance with that subpoena.

The minimum amount of conduct money provided with a subpoena is $60, by way of cheque made out to “North Coast Radiology Group”.  This amount will cover up to two hours searching records, reviewing records, copying up to 100 pages and delivery. If the time involved and records located go beyond these presumptions, NCRG may contact you to discuss payment of additional costs.


Requests for Information

NCRG is subject to the Health Records and Information Privacy Act 2002 and the Privacy Act 1988.  Any requests for personal or health information about patients or staff of NCRG should be directed to the General Counsel.  The minimum cost of handling a request (except requests under statutory authority) is $60.00.  Payment is required at the time of the request.

If you have any queries in relation to subpoenas or requests for information, please phone (02) 8423 2730 or email ogcgroup@ncrad.com.



This website contains general information only and should not be substituted for medical advice from your health care provider.


The North Coast Radiology Group strives to ensure the accuracy and reliability of the information contained in printed information distributed by the North Coast Radiology Group (Information).


The North Coast Radiology Group reserves the right to change or alter at any time without notice, any of the Information.


To the extent permitted at law, the North Coast Radiology Group excludes all liability (including all losses, damages, costs and expenses of whatever nature) arising from the use of, or reliance on, any of the Information.


If you would like information specific to your diagnostic imaging needs, please contact us.